Welcome To West Dunbartonshire CVS
Our Role
We support, promote and develop volunteering and third sector activity across the West Dunbartonshire local authority area. We are part of the national network of Third Sector Interfaces, supported by Scottish Government, and governed by a Trustee Board.
Our vision is of a thriving West Dunbartonshire where quality of life is enriched through volunteering and social action. To achieve this, we work to nurture an empowered, impactful and resilient third sector; appropriately resourced, proportionately regulated and celebrated.
Our Values
Teamwork
Working together to achieve more, co-producing services to maximise impact
Reflection
Learning and growing from all we do, learning from mistakes and feedback
Integrity
Creating a positive footprint from our work matters to us.
Commitment
Making every interaction matter.
What is the Third Sector?
The third sector (also called the voluntary sector) comprises community groups, voluntary organisations, charities and social enterprises which share the following norms:
- have a clear community purpose
- are run by a voluntary board of trustees/committee members
- reinvest all surplus generated in support of their core objectives
- are not be operated by or affiliated to a political party or government body
How are our services delivered
We deliver services across 3 workstreams – People, Participation and Performance. Services may be:
- Universal – Activities provided within the framework of the core TSI investment from Scottish Government and provided free at the point of delivery
- Targeted – Specifically funded initiatives provided free or at low cost
- Consultancy – Requested chargeable interventions provided to individual organisations.
What you can expect from our services can be accessed here.
Our full-service directory can be accessed here.
Our resourcing statement can be accessed here.
Our Staff
WDCVS employs a skilled team, working across services, to deliver on our goals. All staff can be contacted by calling our core helpline 0141 941 0886 or by emailing info@wdcvs.com. Details of staff coverage across functions can be seen here.
Our Volunteers
WDCVS has a team of over 80 regular volunteers spanning a number of volunteer roles. If you are interested in getting involved in any of the roles listed below, please contact us on 0141 941 0886 or by emailing volunteering@wdcvs.com
Volunteering Broker
Health Walk Leader
Ask Access Connector
Digital Hero
1-To-1 Befriender
Telephone Befriender
Dementia Friendly Awareness Raiser
Wellbeing Buddies
Speakers Circle
Front of House
Admin Support
WD Cares Supporter
Service improvements and complaints
Things can go wrong and we are committed to resolving any issues in the general course of business. If you feel that the issue should be raised more formally, you use our online complaints form here.
We will acknowledge receipt of a formal complaint by email within 2 working days. This correspondence will also provide the steps which will be taken to investigate the complaint.
A full written response will usually be provided within 21 days.