Across West Dunbartonshire many people live alone and can often feel isolated. The reasons for this may be varied – they may have difficulty leaving the house alone, have no close family or friends, or have lost confidence after illness or a life-change.
The Be-side Befriending service, is a volunteer-led initiative offering support to West Dunbartonshire residents aged 55 years and above experiencing loneliness and isolation.
‘Be-Line’ Telephone Check-in Service
Offers scheduled telephone support calls
- As a check-in service supporting hospital discharge or emergency situations such as bad weather incidents
- As an introduction to face-to-face/group services for people experiencing initial low confidence
- As an interim support for face-to-face services where waiting-list restrictions are in place
Offering in-person befriending. This service is of most benefit to clients experiencing challenges associated with later-life transition-phases such as bereavement, family distance, diminishing health or reducing mobility.
This augments the Be-Side 1-To-1 service, offering an additional level of support for older residents experiencing challenging co-morbidities in the community.
Befrienders bring a variety of life experiences and skills to the service. To ensure the safety of everyone involved, each potential volunteer is interviewed, reference checked and required to register with the Protection of Vulnerable Groups scheme.
If you are interested in joining the team, or would just like to know, more contact us by emailing firstname.lastname@example.org or by calling the helpline on 0141 941 0886.
Accessing the service for yourself or a family member
Making a Referral – Referral Partners
Referral forms are obtained by emailing: email@example.com, calling 0141 280 0129 (Monday-Friday 10am-4pm) or online here.
In instances of emergency such as poor weather, the central WDCVS telephone number will be used as the default for contact. Returned completed referral forms will be acknowledged within 4 hours of receipt and an appointment for any follow-up required made. This should be completed within 48 hours of the initial referral and will include details of next steps.