NHS 24 Easter health advice

NHS 24 is reminding families across Scotland to plan ahead for the Easter holidays, highlighting the use of NHS inform as the first port of call if they have questions or concerns about their health.

The message comes as NHS 24 launches the spring phase of its ‘Powered by People’ campaign, highlighting how trusted NHS digital services can help people get the right advice quickly and confidently during public holidays, when GP and pharmacy opening hours may change.

Public holidays are traditionally a busy time for NHS 24’s 111 service. Many of the questions people have during these periods, from coughs and colds to stomach bugs, rashes, minor injuries and medication queries, can be answered safely online by using NHS inform.

NHS inform offers NHS‑approved health information, symptom checkers and advice on local services, helping people decide what to do next without the need to phone 111. The information is regularly reviewed and updated by experienced NHS staff, ensuring advice is safe, consistent and reliable.

Dr. Ron Cook, NHS 24’s Medical Director, said: “When GP practices are closed, NHS inform should be people’s first stop if they have health concerns. Much of the advice usually given via 111 for common conditions can be accessed online instantly. By checking trusted sites such as NHS inform first, people can quickly access information and reassurance for minor concerns, while also keeping our phone lines open for staff to assist those who need urgent care or support most.”

Families are also being encouraged to prepare for the spring period by keeping basic medicines and first aid supplies at home, and by checking they have enough prescription medication to cover the Easter weekend and Spring public holidays.

By supporting people to self‑care where appropriate and guiding them to the right services, NHS 24 helps ensure urgent care remains available for those who need it most. 

View NHS 24’s spring health advice by visiting https://www.nhsinform.scot/spring